Few iPhone: T-Mobile’s mobile service users reportedly encounter an eSIM error caused by iMessage և FaceTime: turn off their phone number without reactivating it.


Bloomberg journalist: Mark Gourman revealed the question in a tweet about his own experience with the problem. Gourmet said the only solution that worked for him was to get a physical SIM card.

There is a very annoying error on the iPhone TM @ TMobile where iMessage և FaceTime is accidentally disconnected for the device’s phone և there is no way to reactivate it. The only solution that worked for me was to get a new physical SIM card. Extremely disappointing problem.

In further tweets, Gourmet said that another solution that worked for some was to remove the eSim account from the iPhone and reset it. “But it’s difficult for most people; it should never be done,” he added.

Gourmet said a T-Mobile store spokesman who helped him quickly activate the physical SIM for his iPhone found that other customers had visited the store with the same eSIM after Apple failed. solve it, assuming it can be an increasingly common problem.

“This issue has definitely existed in iOS 15.4, iOS 15.5 and iOS 15.6 beta 1,” Gourmet continued in another tweet. “Potentially earlier, but that’s all I can confirm right now.”

Since then, the Twitter series has received responses from other T-Mobile customers who have had similar experiences, with some reporting that Apple was aware of the problem but could not resolve it. We will update this post if we learn more about the eSIM issue, which at the moment seems to be limited to T-Mobile customers.

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