Samsung owes Australia $ 9.7 million for misleading waterproof claims

Samsung Australia: By decision of the Federal Court pay a $ 14 million (approximately $ 9.7 million) fine for a misleading marketing campaign; as he noticed PhoneArena:. The ads in question suggested that some of its waterproof phones could be used in swimming pools and beaches, which Samsung’s own website does not recommend against.

The ads were shown from March 2016 to October 2018, showing the phones of Galaxy A, S7 and S8. They all have an IP68 rating, which means you can immerse them completely in water for a long time, in this case up to 30 minutes to a depth of 1.5 meters (about five feet). But that protection applies only to fresh water. Salt-chlorinated pool water is another matter.

Samsung ads suggested that the phone was good for traveling. You do not want to travel with your phone.
Image. Australian Competition և Consumer Commission / Samsung Australia

The Australian Competition Commission կամ Consumer Commission (or ACCC) filed a claim against Samsung Australia in 2019, A federal court has ordered Samsung to pay. ACCC President Gina Cass-Gottlieb says the company has reviewed hundreds of complaints from Galaxy owners who say their phones have malfunctioned or stopped working altogether after being submerged. It seems that the weak link is the charging port. If the phone is used in salt or chlorinated water and then refilled until the port is completely dry, corrosion may occur.

All of this is a good reminder that even a strong waterproof rating like IP68 has some limitations. It is best to be careful before you believe what you see on TV or swim with your smartphone.

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