The Texas couple sued Apple on Monday, claiming that their 12-year-old son had “permanent hearing loss” when his AirPods sounded so loud that he tore his eardrum.
The 14-year-old, now known as BG in the suit, was using his AirPods Pro with his iPhone to watch Netflix in 2020 when the Amber Alert was received, according to a lawsuit filed by San Antonio Carlos Gordon և Ariane Reyes.
BG was watching Netflix “in a low voice,” the lawsuit said, but when the Amber Alert was released, it “suddenly shut down without warning” as the sound ripped through BG ‘s eardrum, damaging his cochlea. caused. BG’s hearing injuries. “
BG must wear a hearing aid for the rest of his life, the lawsuit says. He also suffered from dizziness, lightheadedness, and nausea in his ears after the incident.
“AirPods do not automatically reduce, control, limit or increase the volume of notifications or signals to a safe level, which leads to their release,” the claim states. It added that there were no directional adjustments or warnings that the volume might be loud enough to cause damage.
Gordoia և Reyes’s lawsuit stated that Apple knew or should have known about the flaw that caused the loud alarms, but chose not to correct it.
The costume includes examples customers complain -About problem online:, lamenting that there is no way to adjust the signal. The lawsuit alleges that there were hundreds of people seeking redress on Apple Support.
“Please correct it. I literally threw my AirPod across the room when I received a text notification while listening to quiet music. “It’s not surprising,” one wrote.
Apple officials did not immediately respond to a request for comment.
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